Terms and Conditions of our reservations
– Reservations are made by phone or e-mail and upon deposit of 50% of the total value on the date stipulated. If the deposit is not made within the time specified the reservation is automatically canceled.
– sending the payment receipt by e-mail (It is mandatory [email protected] ) for booking identification and confirmation.
– The rest of the payment must be made at check-in by cash, debit or credit cards. We do not accept checks.
– In case of “no show”, the apartment will be free for other guests in the following day. The amount paid at the time of booking is not refunded.

Booking Cancellation Policy
– Amounts paid at time of booking will not be refunded.
– The cancellation request must be made via email or fax and under the following conditions:
* 7 days  before check-in: the amount already paid will remain as credit to be used in the hotel valid for 06 months.
* 4 days before check-in: the Hotel will retain 50% of the already paid amount (a compensatory penalty) and the remaining 50% will stay as credit to be used in the hotel valid for 06 months.
– Reservations canceled after the deadlines set out above, or in case of no-shows will be charged the total amount already paid as compensatory fee to the hotel.
– In case of packet interrupt request hired already started, the Hotel will retain 50% of the unused amount (a compensatory penalty) and the rest will remain as credit to be used in the hotel valid for 06 months.

Hosting minors
As provided in the child’s status and adolescents is prohibited hosting in child Hotel or adolescent less than 18 years of age, unless authorized by parents or accompanied by an identified legal guardian and with written consent authenticated by a public notary. It is necessary that all children and adolescents show their identity (ID) and certificate upon check-in (Law No. 8.069 / 90, art. 82 and 250).